Support and follow-up
Continue an existing request
Already submitted a buying request? Use the form below to check quotation progress, samples, or shipment details. If you have not sent an RFQ yet, use the sourcing form instead.
When to use this page
- 1. You already sent an RFQ and want a status update
- 2. You need help matching a previous quotation, sample, or shipment
- 3. You have a reference from email and want to continue that thread
New product, quantity, destination country, and specification requests should go through Submit a Sourcing Request.
What we can help with
- 1. Quotation follow-up and factory matching status
- 2. Sample, specification, and document requests already in progress
- 3. Stock confirmation after an RFQ has been submitted
- 4. Connecting you back to the factory sales thread for an existing inquiry